Booking Cancellation

Change of plans? We make it easy to cancel most hotel bookings online. Whether you'll get money back depends on the type of booking you made and how close you are to check-in.

How to cancel your hotel:

  1. Sign into your account
  2. Locate the booking you need to cancel, and follow the prompts.


Don't see an option to cancel? That might mean your booking is either too close to check-in or non-refundable. In either case, you won't be able to cancel online. Instead,  Contact Us and we'll take care of it for you. Please keep in mind that the hotel may charge a fee, and review your bookings cancellation policy in full before booking. Be sure to check for travel restrictions before booking and traveling to any destination.